For customer service, questions or special requests regarding any of our products, please feel free to contact us at:
Step Into Health
2314 Route 59, #190
Plainfield, IL 60586
Orders: (800) 929-9775
Customer Service: (800) 929-9775
or via email: firstname.lastname@example.org
First Class Mail - 3 to 7 days
1 or 2 Pedometers - $ 4.00
3 or more ship Priority Mail
USPS Priority Mail - 1 to 3 days(with tracking status)
1 to 3 Pedometers - $ 5.95
4 to 6 Pedometers - $ 6.95
7 to 10 Pedometers - $ 7.95
11 to 14 Pedometers - $ 8.95
International Priority Mail
1 to 4 Pedometers - $ 15.00 flat fee
5 or more ship International Global Express
International Global Express (with tracking status)
1 to 4 Pedometers - $ 25.00 flat fee
5 to 10 Pedometers - $ 35.00 flat fee
We currently accept Visa, MasterCard, American Express, and Diners Club. Orders can be easily placed online, fax or by phone.
All Illinois residents will be subject to a 6.5% sales tax.
We provide a 30 day money back guarantee on our Yamax pedometers.If you are not satisfied with your purchase you may return it for a full refund, LESS SHIPPING & HANDLING CHARGES. In order to receive a full refund you must:
Return the merchandise in as new condition.
Return merchandise with all packaging materials, instructions and accessories.
Include a copy of the original sales invoice.
Include reason for return and if you want a refund or exchange.
Any returns which do not meet the above conditions will be
charged a 15% restocking fee.
SPECIAL NOTE: Any pedometer orders with custom labels are NOT returnable. If merchandise was returned because of a Step Into Health error a full refund (shipping and handling included) or exchange will be provided to the customer.
If for any reason you are dissatisfied with your YAMAX pedometer, please don't hesitate to e-mail us at email@example.com.
All Step Into Health Yamax pedometers are warranted for a period of 1 year from the day it was purchased. The warranty covers the original purchaser from manufacturer’s defects in materials and workmanship. If the Yamax pedometer ceases to operate, Step Into Health will at their discretion repair or replace the pedometer or refund your money. The warranty does not cover the battery, case, clip, hinge pins or safety strap. The pedometer must have been used under normal conditions. Damage as a result of shock, water damage, physical damage (deliberate or accidental) or unauthorized repair are NOT covered. To obtain warranty repairs please call or e-mail us to insure that the repair will be honored. Then send the following in a crush resistant package:
The defective pedometer.
A check or money order in the amount of $5 (to cover shipping and handling) made payable to Step Into Health, Inc.
A copy of the original sales invoice.
We do repair non-warranted items at a reasonable cost.
Please call or e-mail for details.
Step Into Health has a focus in giving to the community. Contact us in order to discuss charitable donations for your walks.